Preventing overpayments mainly depends on accurately reporting changes and keeping proper records.

To help prevent overpayments, following the methods below can be beneficial.

1. Report all changes in living circumstances to the SSA

• Changes that may affect the SSI benefit amount, such as income changes, changes in residence, and changes in household members, must be reported immediately.
• It is most reliable to report in writing, and keep a copy of what you submitted along with the date you mailed it.
• If reporting by phone, record the date, time, phone number, and the name of the person you spoke with. This can be important evidence if issues arise later.

2. If you receive suspicious amounts

• If you suspect that the amount you received is incorrect, report it to the SSA immediately and do not spend that amount.
• If the SSA refuses to provide written confirmation, you can contact your senator or representative for assistance. Request problem resolution from the social security issue representative.
• If you cannot return the amount, keep it in the bank and do not use it until the issue is resolved.

3. If receiving both SSDI and SSI

• If you are receiving both SSDI and SSI, you must report changes to both representatives. Failing to report accurately to the appropriate representatives for each program can lead to overpayments.

4. Use the SSA website

• You can obtain additional information related to preventing overpayments on the SSA website (www.ssa.gov).
• In the "Get a Publication" menu, select "SSI" and refer to useful materials such as "Rights and Responsibilities", "Reporting Your Income", and "Living Arrangements" under "SSI Spotlights".

To prevent overpayments, it is important to promptly report changes to the SSA, refrain from spending amounts if issues arise, and keep records to provide evidence if problems occur later.